How do I collect leads from customers who have no store nearby?

When a customer’s search finds no location within your search radius, One Stop Store Locator & Maps can ask for their email with a Notify me form. The setting is Ask for an email when no stores are found, in Settings under Results, and it is on by default. Each email appears in Leads in the app, with how many times that customer searched, the date of the last search and what they searched for. Use the list to tell customers when a store opens near them, and to see which places they ask for.

Steps

1. In the app, open Settings, then Results.
2. Under Leads, check that Ask for an email when no stores are found is on.
3. Under Search distance, set Search radius for places. A search with no location inside that radius shows the form.
4. Save.
5. Open Leads to see one row per email, with Email, Searches, Last search and status.
6. Click an email to see each search: Date, Searched for, Location and Nearest store.
7. After you contact a customer, choose Mark contacted. Export CSV downloads the list.